Adam Beecher, who I think I know through boards.ie reading, is in BT Ireland’s bad books, due to this website. It looks like he got coverage recently in the Business Post too. I have a feeling ICANN will side with Beecher, and when he says:
“I have as much right to say that ‘BT Ireland sucks’ as you or anyone else in the country, or the world; and until the law is changed to make criticism a civil or criminal offense, I’m afraid there’s bog all BT Ireland can do about it.”
And BT are probably making the problem worse in PR terms by highlighting it in this way. By the way I have met a good few people, including fellow bloggers, who have experienced problems with the BT Ireland billing system, in some cases worse than that experienced by Beecher. As a BT Ireland customer I can honestly say I have had no issues in the year I have been with them, but that’s not to say I won’t in the future.